ADDRESS: radicant bank ag Mühlebachstrasse 162-164, 8008 Zürich, Switzerland
PHONE: +41 58 510 00 00
COMPANY IDENTIFICATION NUMBER (UID):
Commercial register no.: CH-020.3.050.055-9
Bank Clearing Number: 83036
BIC (SWIFT): RDCTCHZHXXX
Field of activity and supervisory status: radicant is authorised and regulated by the Swiss Financial Market Supervisory Authority (FINMA) and is licensed as a bank. radicant may therefore provide the full range of banking and wealth management services, including Investment Management Mandates and Investment Advice, as well as the purchase, sale and safekeeping of securities and other financial instruments.
Contact details of FINMA are the following:
Phone: +41 31 327 91 00
Ombudsman proceedings: radicant appreciates Your feedback and takes every comment and complaint seriously. Should You not be happy with radicant’s services, You should send an email to firstname.lastname@example.org. radicant handles all requests and complaints in line with its regulatory obligations and internal procedures and will endeavour to process and respond to complaints as quickly as possible. If You are not satisfied with the way Your request has been handled by radicant, You may contact FINOS Ombudsman, which is a neutral information and mediation institution that radicant is affiliated with. You can address Your requests to this mediation body at any time. The contact details of FINOS Ombudsman are the following:
Finanzombudsstelle Schweiz (FINOS)
Phone: +41 44 552 08 00
DEPOSIT INSURANCE: If insolvency proceedings are initiated against a Swiss bank, bank deposits of up to CHF 100,000.– held in the name of the depositor (“privileged deposits”) are paid out immediately. Medium-term notes held in the name of the depositor with the issuing bank are also considered protected deposits. If the bank’s liquid assets are not sufficient to fully cover all privileged deposits, the difference is made up by the Swiss deposit insurance run by esisuisse. Clients’ deposits are therefore secured up to the maximum amount of CHF 100,000.– per client. The financial resources required for the deposit insurance are provided by the other members of esisuisse up to a maximum amount of CHF 6 billion. Further information on the Swiss deposit insurance is available at www.esisuisse.ch/en.
In contrast to deposits, shares, bonds, units in collective investment schemes and other securities held in a custody account are fully segregated in the event of bankruptcy and are transferred to the clients.